Shipping and Returns

Returns Policy

Please select your items carefully, if the items arrive to you damaged please contact me within 7 days to arrange a return of the items and refund.  

Please select your items carefully.  All photographs are taken with great care and the colours are the closet I can get to the 'in real life' colours.  Due to the nature of some of them there may be a slight difference.   I will state on each listing if there is a visible difference in the colours


Ready to ship yarn will be courierd to New Zealand customers using Post Haste couriers.  Please be aware that because I am rural I need to drop parcels off at the depot.   I will be running into town 1 - 2 times a week with the orders placed via my website.    Please ensure that you enter your correct address and select the correct shipping method at checkout.   If you are a rural customer please make sure you select the rural option for shipping to avoid delays.  

International Orders are sent via NZ Post. I need to declare the full amount on your postal ticket so any custom charges at the receiving end will need to be paid at  the buyers expense.    


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