FAQ

  • New Zealand
    All parcels are shipped with NZ Post.
    Shipping costs include packaging. Please note to send pottery I need to double box everything. This gives your purchases a better chance of making it to you in one piece. Your box will be quite oversized compared to what you purchased.
    All packaging used is compostable/recyclable. Sometimes I will be given bubble wrap etc from friends that I will re-use. If this is the case you will receive a note in your box to say the packaging is recycled, would love it if you can do the same if you can.


    Australia
    Sadly shipping to Australia is expensive. I will only send orders with tracking and this is the cheapest option.

    Rest of the World
    I will send to anywhere in the world, please message me for a quote

    Whangarei Locals
    You are welcome to pick up from my studio in Ruatangata. Please select 'Pick Up' as your shipping option if you would like to do this and I will be in touch once your order is ready.

    Vouchers
    Please select the Pick up, Voucher option for shipping if you are picking up
  • Bank Transfer
    Stripe (all major credit/debit cards)
    Afterpay
  • A refund will be issued if a product is received damaged or faulty. Please contact me within 7 days at info@merakistudio.co.nz so we can start the process.
  • We now have a small area in the studio with items displayed that are for sale. The studio will be open by appointment only, please get in touch if you would like to come and see what is available.
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